Atlantis Hostel
en
Atlantis Hostel
Raitis Zeimuls
2020-01-20
"Всё супер"
Елена
2020-01-17
"Приятный персонал,уютный номер и недорого,10 мин пешком до Старого города, остановка трамвая рядом."
יעקב גולדברג
2020-01-15
"מיקום מצוין, זול מאוד, נקי,"
Αντώνης Αλεφραγκής
2020-01-14
"Excellent hostel, feels like home."
Saray fernandez
2019-12-31
"Las habitaciones están muy bien cuidadas!"
Alp Utku İYİDİLLİ
2019-12-25
"Beautiful place, kind staff."
Karel Rajnyš
2019-12-18
"Ideální poloha v blízkosti centra města."
Ülkü Boztepe
2019-11-15
"Clean rooms, good location and low prices. The staff was kind and helpful. Free drinks in the kitchen, nice sitting areas. You can feel comfortable to choose here."
Prince Kotadiya
2019-11-12
"Nice rooms, very clean.... and price is best"
Charlie
2019-11-11
"Such a nice hostel! A nice little bar downstairs and the hostel itself is so nice that I brought many friends from other hostels to mine to hang out! Lots of space to sit around and hang out "
Alberto Heras
2019-10-13
"Un buen sitio para dormir y conocer Cracovia. Las habitaciones dobles tienen una buena relación calidad precio, pero sin lujos."
Alexander Kryushyn
2019-09-25
"Picturesque view on Wawel Castle from window, clean and comfortable room, good service"
Linus Husserl
2019-08-05
"Riktigt trevligt ställe med trevlig personal. Jag satt i baren på kvällen och personalen kom och pratade. Ett av de bästa hostels jag varit på. Speciellt om man bara betalar 40 zloty för en säng."
Florian Moser
2019-07-08
"Good location. The rooms are equipped as you would expect from a hostel, nice personal and a great breakfast in the hostel bar."
Matt Johns
2019-07-01
"The actual room itself was very nice. Staff super friendly. Only let down was the maintenance on the floor I was in, and always the gastly stairwells. Kitchen looked very usable. Rooms had lockers and tables. Nice view over the park"
Konstantyn Sokutskij
2019-06-12
"Nice hostel. Have a good view to City from rooms, cheap and very helpfull and positive staff"
François Boulanger
2019-04-16
"Superbe auberge de jeunesse, de là vous pouvez faire tout Cracovie à pied."
PRIVACY POLICY

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Additional personal data, such as an e-mail address, are collected only in places where the user expressly consented to this by completing the form. The above data is retained and used only for the needs necessary to perform a given function.

Information about the processing of personal data

Who is the administrator of personal data of Smart Hotels&Hostels guests?

The administrator of personal data of the Smart Hotels&Hostels network is SH&H sp. z o.o. sp. k. with a registered office at ul. Kunickiego 5/201, 30-134 Kraków, entered into the Register of Entrepreneurs of the National Court Register under No. 0000639868, NIP: 6792659490, REGON: 357423617 (hereinafter `We`).

How can you contact us regarding the processing of personal data?

In all matters relating to the processing of personal data, you can contact us:

  • by post: ul. Wielopole 16/8, 31-072 Kraków
  • by e-mail: biuro@shh.travel
  • by phone: +48 12 422 32 58

What are the purposes of processing personal data of Smart Hotels&Hostels guests by us?

The purpose for which we process personal data is:

  • the need to take steps to conclude a contract - activities aimed at booking an accommodation - and the conclusion and performance of a contract for the provision of accommodation services,
  • we have made possible claims in connection with the damage caused by us by the Guest or defending against the Guest`s claims towards us,
  • documenting the performance of the service for tax purposes,
  • providing the highest quality services for guests,
  • answering a question submitted by the Guest,
  • promoting your own brand by running a company profile on social media,
  • providing marketing services consisting in sending marketing information and offers to the Guest about their products and services by telephone or e-mail - only in the case of consent,
  • filling in the guest satisfaction survey with a given hostel or hotel - only in case of consent,
  • ensuring the safety of persons and property by monitoring video monitoring in the Smart Hotels&Hostels network facilities.

What is the legal basis for the processing of personal data?

The legal basis for processing the personal data of the Guest obtained by us is:

  • the need to undertake activities aimed at concluding the contract, conclusion and implementation of the contract for the provision of accommodation services,
  • fulfillment of the legal obligation - in the scope of documenting the service due to tax regulations;
  • our legitimate interest - in the scope of protection against claims, pursuing claims, conducting video monitoring, ensuring the highest quality of services provided, promoting your own brand in social media,
  • consent of the Guest - in the scope of marketing activities, submission of inquiries, guest satisfaction test. Consent may be withdrawn at any time. Withdrawal of consent does not affect the validity of the processing that took place prior to withdrawal of consent.

Who can receive personal data?

We provide personal data to the following categories of entities:
  • Companies providing IT services and providing IT software,
  • Companies and other subcontractors whose services the company uses to provide accommodation services,
  • Accounting firms providing accounting services,
  • Companies providing non-cash payment services to process payments,
  • Transport and taxi companies in case of transport or courier delivery by the Guest,
  • Legal firms (law offices) providing legal advisory services and legal representation of disputes,
  • Other entities cooperating with us from the tourism industry in order to perform services ordered through SH & H.

How long will we store your personal information?

Personal data obtained in connection with the concluded contract for the provision of accommodation services will be processed during the period of limitation of tax claims or civil claims of ours or guests, whichever comes later, obtained on the basis of consent for marketing purposes will be processed during the period of validity of consent for purposes marketing, acquired in connection with the video monitoring will be processed for a month from the date of fixation, and then they will be permanently removed.

What are the rights of a visitor in relation to the processing of personal data?

Each guest has the right to access personal data, rectify, delete or limit processing. In addition, each guest has the right to object to the processing. The exercise of rights is possible through the mailing or electronic contact given above in this information.

Is it possible to file a complaint regarding the processing of personal data?

Yes, every Guest has the right to lodge a complaint to the supervisory body, which is the President of the Office for Personal Data Protection in Warsaw.

Will the Smart Hotels&Hostels network transfer personal data outside the EEA?

No, we will not transfer your personal information outside of the EEA.

Is the provision of personal data a contractual or statutory requirement?

Providing personal data in the name and surname, document number, e-mail address, in the case of online reservations, contact number, is necessary to conclude a contract for the provision of accommodation services. Failure to provide personal data will make it impossible to conclude such a contract. In the remaining scope, providing additional personal data is voluntary.

Are automated decisions based on personal data, including profiling?

No. We do not make automated decisions based on personal data, including profiling.

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