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Atlantis Hostel
Atlantis Hostel
  • Atlantis Hostel
  • Atlantis Hostel
Mike Wente
"Sauberes Hostel mit netten Menschen"
Emin Karataş
"Hostel's location is very close to Old Town. Room, bathroom and kitchen were clean. I met with nice people there. It was good experience for me."
Alena V.
"Hezký hostel s výhledem do zahrady, nebo rušné ulice. Skvělá poloha v centru, příjemný personál a v kuchyňce si můžete uvařit, nebo udělat kávu čaj."
Віра Сєдунова
"Дуже добре. Номери акуратні і чисті, затишні і зручні, на рецепції люди ввічливі та готові допомогти. Єдиний мінус це відсутність ліфта."
Виктория Седнова
"Мне понравился хостел Atlantis. Достаточно просторные номера, есть кухня и зоны для приёма пищи(это огромный плюс). Доброжелательный персонал."
christopher Callaghan
"Brilliant for the price. Staff really helpful and friendly.. just don't be expecting five star. Six of us booked here and no complaints. Bit of a walk from the old town / main square. Although it is a nice walk in the summer."
Amanda Ferreira
"super clean. They clean everyday. Just the fridge is small. But is one of the best hostel I ever been!"
Suditu Adrian
"Nice staff and always there (if you need something or have a problem ), room very clean , location in centre . The best"
riccardo m.
"C'è tutto quello che serve. Unica vera pecca, la mancanza di ascensore e se si deve arrivare all'ultimo piano, è dura!"
Ana Cristina Olmedo
"Buen sitio, lleno de españoles, todo limpio y buena calidad, más salas comunes estaría mejor pero la cocina está bien"
Ioannis Georgakopoulos
"Ideal place for rest and walking for both activities, tourism and business"
"An excellent hostel. I stayed in 2 different dorms and both were spacious, with excellent beds and baths. There are 3 common rooms on the 1st floor - one for dining/working and two sitting areas - and the kitchen is one of the best I've seen in a hostel. (The bar next to reception is currently closed.) Within 200m are supermarkets & tram stops. It's a short walk to the Wawel Castle and the Kazimierz neighborhood across the street is quite lively on the weekend."
"It was a really nice place. Clean and good employee. No elevator tho."
Francisco Tacora
"Best Hostel in Krakow, They have a proper hitchen and neat areas for a fair price."
Tim P.
"Wir waren für 4 Nächte in Krakau und verbrachten diese in diesem Hostel. Wir hatten die Zimmer über booking gebucht und waren sehr zufrieden damit. Die Gemeinschaftsduschen waren sauber, die Zimmer wie im Internet beschrieben und das Personal freundlich und hilfsbereit. Auch die Gemeinschaftsküche inkl. Kostenlosen Tee und Kaffee sowie mit Balkon haben wir oft genutzt. Auf den Zimmern war es auch immer ruhig."
Marie Neumann
"Nice and clean rooms, friendly staff. I would stay here again"
Ksenia Orlova
"Замечательный хостел! Чистые, новые номера. Санузлы в идеальном состоянии, удобные матрасы и подушки. Местоположение очень удобное и доступная цена!"
Angel Lizandra
"Este hostel tiene muy buena relación calidad precio ! Las habitaciones tienen un armario con llave grande para dejar tus pertenencias y una mesa para sentarse con sillas, mi habitacion tenia una bonita vista a un jardín con árboles. Las camas son cómodas, se descansa bien, tienes tu mesita a un lado de la pared con el enchufe para cargar tu movil y una pequeña lampara de noche. Es bastante tranquilo en general y muy bien ubicado cerca del centro y del barrio judio."
Наталия Браславская
"Супер хостел, чисто, комфортно, дёшево,приятный персонал"
Kristoffer Larsen
"Cheap place. Its close to a main road. So not so silent. But still okay."
"Merkezi konumu, odalar geniş ve ferah. 24 saat açık resepsiyonu. Kilitli dolaplar mevcut, eşyanızı ücretsiz bırakabiliyorsunuz. Ortak alan yeterli ve konforlu eksi yönler; Yerler ve kapılar çok gıcırdıyor. Asansör yok o yüzden üst katlara çıkmak biraz zorlu."
michele bassard
"Bon accueil.propre ..près du centre .. château.."
Mark Clark
"The Hostel is Very Clean, they have a kitchen with plenty of utensils, cooker, hob, free tea/coffee. They have plenty of spaces to relax in the lounge room and dining area, there is a balcony to smoke and chill on. The beds are super comfy and very clean. You are no more than 15 mins from any direction of Krakow. And the biggest thing is you get all this for £5 a night it's amazing. Enjoy the trip as much as I have."
Mordechai Rosengarten
"Perfect, loved it"
Raitis Zeimuls
"Всё супер"
"Приятный персонал,уютный номер и недорого,10 мин пешком до Старого города, остановка трамвая рядом."
יעקב גולדברג
"מיקום מצוין, זול מאוד, נקי,"
Αντώνης Αλεφραγκής
"Excellent hostel, feels like home."
Saray fernandez
"Las habitaciones están muy bien cuidadas!"
"Beautiful place, kind staff."
Karel Rajnyš
"Ideální poloha v blízkosti centra města."
Ülkü Boztepe
"Clean rooms, good location and low prices. The staff was kind and helpful. Free drinks in the kitchen, nice sitting areas. You can feel comfortable to choose here."
Prince Kotadiya
"Nice rooms, very clean.... and price is best"
"Such a nice hostel! A nice little bar downstairs and the hostel itself is so nice that I brought many friends from other hostels to mine to hang out! Lots of space to sit around and hang out "
Alberto Heras
"Un buen sitio para dormir y conocer Cracovia. Las habitaciones dobles tienen una buena relación calidad precio, pero sin lujos."
Alexander Kryushyn
"Picturesque view on Wawel Castle from window, clean and comfortable room, good service"
Linus Husserl
"Riktigt trevligt ställe med trevlig personal. Jag satt i baren på kvällen och personalen kom och pratade. Ett av de bästa hostels jag varit på. Speciellt om man bara betalar 40 zloty för en säng."
Florian Moser
"Good location. The rooms are equipped as you would expect from a hostel, nice personal and a great breakfast in the hostel bar."
Matt Johns
"The actual room itself was very nice. Staff super friendly. Only let down was the maintenance on the floor I was in, and always the gastly stairwells. Kitchen looked very usable. Rooms had lockers and tables. Nice view over the park"
Konstantyn Sokutskij
"Nice hostel. Have a good view to City from rooms, cheap and very helpfull and positive staff"
François Boulanger
"Superbe auberge de jeunesse, de là vous pouvez faire tout Cracovie à pied."

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Information about the processing of personal data

Who is the administrator of personal data of Smart Hotels&Hostels guests?

The administrator of personal data of the Smart Hotels&Hostels network is SH&H sp. z o.o. sp. k. with a registered office at ul. Kunickiego 5/201, 30-134 Kraków, entered into the Register of Entrepreneurs of the National Court Register under No. 0000639868, NIP: 6792659490, REGON: 357423617 (hereinafter `We`).

How can you contact us regarding the processing of personal data?

In all matters relating to the processing of personal data, you can contact us:

  • by post: ul. Wielopole 16/8, 31-072 Kraków
  • by e-mail:
  • by phone: +48 12 422 32 58

What are the purposes of processing personal data of Smart Hotels&Hostels guests by us?

The purpose for which we process personal data is:

  • the need to take steps to conclude a contract - activities aimed at booking an accommodation - and the conclusion and performance of a contract for the provision of accommodation services,
  • we have made possible claims in connection with the damage caused by us by the Guest or defending against the Guest`s claims towards us,
  • documenting the performance of the service for tax purposes,
  • providing the highest quality services for guests,
  • answering a question submitted by the Guest,
  • promoting your own brand by running a company profile on social media,
  • providing marketing services consisting in sending marketing information and offers to the Guest about their products and services by telephone or e-mail - only in the case of consent,
  • filling in the guest satisfaction survey with a given hostel or hotel - only in case of consent,
  • ensuring the safety of persons and property by monitoring video monitoring in the Smart Hotels&Hostels network facilities.

What is the legal basis for the processing of personal data?

The legal basis for processing the personal data of the Guest obtained by us is:

  • the need to undertake activities aimed at concluding the contract, conclusion and implementation of the contract for the provision of accommodation services,
  • fulfillment of the legal obligation - in the scope of documenting the service due to tax regulations;
  • our legitimate interest - in the scope of protection against claims, pursuing claims, conducting video monitoring, ensuring the highest quality of services provided, promoting your own brand in social media,
  • consent of the Guest - in the scope of marketing activities, submission of inquiries, guest satisfaction test. Consent may be withdrawn at any time. Withdrawal of consent does not affect the validity of the processing that took place prior to withdrawal of consent.

Who can receive personal data?

We provide personal data to the following categories of entities:
  • Companies providing IT services and providing IT software,
  • Companies and other subcontractors whose services the company uses to provide accommodation services,
  • Accounting firms providing accounting services,
  • Companies providing non-cash payment services to process payments,
  • Transport and taxi companies in case of transport or courier delivery by the Guest,
  • Legal firms (law offices) providing legal advisory services and legal representation of disputes,
  • Other entities cooperating with us from the tourism industry in order to perform services ordered through SH & H.

How long will we store your personal information?

Personal data obtained in connection with the concluded contract for the provision of accommodation services will be processed during the period of limitation of tax claims or civil claims of ours or guests, whichever comes later, obtained on the basis of consent for marketing purposes will be processed during the period of validity of consent for purposes marketing, acquired in connection with the video monitoring will be processed for a month from the date of fixation, and then they will be permanently removed.

What are the rights of a visitor in relation to the processing of personal data?

Each guest has the right to access personal data, rectify, delete or limit processing. In addition, each guest has the right to object to the processing. The exercise of rights is possible through the mailing or electronic contact given above in this information.

Is it possible to file a complaint regarding the processing of personal data?

Yes, every Guest has the right to lodge a complaint to the supervisory body, which is the President of the Office for Personal Data Protection in Warsaw.

Will the Smart Hotels&Hostels network transfer personal data outside the EEA?

No, we will not transfer your personal information outside of the EEA.

Is the provision of personal data a contractual or statutory requirement?

Providing personal data in the name and surname, document number, e-mail address, in the case of online reservations, contact number, is necessary to conclude a contract for the provision of accommodation services. Failure to provide personal data will make it impossible to conclude such a contract. In the remaining scope, providing additional personal data is voluntary.

Are automated decisions based on personal data, including profiling?

No. We do not make automated decisions based on personal data, including profiling.